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FAQs

Products

  • You may choose from products displayed in our showroom, or order from our catalog. Catalog orders delivery time is 16 days. 
  • We will also source any item you require.
  • Your products are decorated using quality printing and/or embroidery.

 

Pricing

  • Prices are based on the quality, the color and brand of the items you select.

 

Turn Around Time

  • For T-Shirts and Golf shirts standard delivery time is 7 days for items in stock. Items not in stock require 16 days.

 

Payment

  • We accept CASH only. 50% required when the order is placed.

 

Quick Quote

  • Send us an e-mail telling us what you want – we will give you a quote the same day. Or fill up our online quote form and we reply within one business day.

 

Art Work Requirements

  • Ace Screenprint & Embroidery supports the following computer programs. ADOBE ILLUSTRATOR CC CS5 and ADOBE PHOTOSHOP CS4. Art done with other programs will be converted.
  • For Screenprinting use ADOBE ILLUSTRATOR CS5 with the art in vector form, colours must be pantone spot with their pantone numbers shown. All type should be converted to outline. Maximum print size is 12 inches by 12 inches. The maximum colours we can print is six. Gradient must not be below 50%. A printed paper copy of the art should be supplied showing how the art will look printed.
  • For digital printing ILLUSTRATOR may be use, but photoshop file PSD, TIFF is recommended. The art should be sized to the size it will be printed at 300 dpi. Maximum size is 11 inches by 12 inches. Convert all type to outline.